What is the impact of non-verbal communication in a team setting?

Non-verbal communication plays a critical role in a team setting as it can significantly enhance or contradict verbal messages. This form of communication includes body language, facial expressions, gestures, posture, and even tone of voice, all of which can convey emotions and attitudes that may not be explicitly stated through words.

For instance, if a team member verbally expresses agreement but has closed body language or avoids eye contact, their non-verbal cues might suggest disagreement or uncertainty. This can lead to misunderstandings within the team, highlighting the importance of being aware of both verbal and non-verbal signals to ensure clear and effective communication. By aligning non-verbal communication with spoken words, team members can foster a more open and trusting environment, enhance collaboration, and improve overall team dynamics.